Check-in was super quick and easy, and the staff were really friendly and welcoming. We even got an early check-in without any issues. Very helpful and kind staff, especially Pablo! Very clean room, cleaned daily. Perfect location right at Plaza España and Gran Vía. Shops, bars, clubs and restaurants all super close. Had a gym, pool and spa, even though we didn’t use them. Price was great (probably because it was off-season). Worth it.
Laura
февраль 2025 г.
Room, location and feel of luxury.
Alejandro
июль 2024 г.
Great location, very luxury hotel and staff were friendly and helpful.
Amy
июнь 2024 г.
The room was large and luxurious. The breakfast was impressive. The location was centrally located.
Nicholas
май 2024 г.
The staff: going beyond our expectations in whatever they were required (in reception and breakfast). Our special regards to Gorka. The room: everything was made for our comfort and relax. Remarkable are the lighting options
Julio
ноябрь 2023 г.
Is close to central and next to Riu hotel Same time close to metro . Also only 15 min away from airport And gou have taxi everywhere every second ( not expensive) depending on location but max is €35 . Lovely staff and rooftop bar and restaurant was amazing . We really enjoyed the trip and recommend
Elda
апрель 2024 г.
Location excellent. Spacious room, nice view. Fresh breakfast. We got a room.on the 8th floor. Shortly a constant music started and lasts hours. I decided to check on the reception. They react immediately and advise that our room neighbors are very loud. So hotel proposed us another room on the 10th floor. Much appreciated.
Natalia
апрель 2025 г.
Nice big hotel
Rand
август 2024 г.
Centrally located amazing staff the most comfortable beds ever !
Angela
август 2024 г.
From the moment we were greeted at the curb by the doorman and bellhop, we were pampered and cared for throughout our stay! We loved the availability of the "guest experiences" staff who helped us plan our activities. The room was spacious and well-designed for comfort. A view of Plaza España was a glorious bonus! VP Plaza España is within walking distance of the Prado, the royal palace, Puerto Sol, and San Miguel Market. In the morning the breakfast buffet was a gorgeous array of fresh fruits, meats, cheeses, pastries, hot dishes, and accompaniments. It is also possible to order off the menu. My husband and I savored every moment we were in this wonderful hotel. In fact, we didn't want to leave it!
Veronica
январь 2025 г.